Terms & Conditions

General terms and conditions

These GENERAL TERMS AND CONDITIONS govern the relationship between LOOLKA EOOD providing products and services through the LOOLKA.com platform (hereinafter referred to as LOOLKA), by phone or in its physical stores on the one hand, and on the other hand, Customers wishing to benefit from concluding a purchase and sale contract, wishing to use the services provided by LOOLKA or post-warranty service. 

SELLER DATA 

LOOLKA EOOD administers the LOOLKA e-store, under the form of the website LOOLKA.com, LOOLKA EOOD. will be referred to as LOOLKA for brevity hereinafter. 

LOOLKA is a company registered under the Commercial Code of the Republic of Bulgaria

EIK/PIK: 208320762,

VAT number: BG208320762

Correspondence address:

BUL/UL.MORITS LEVI № 1, KYSTENDIL, BULGARIA

P.K. 2500

email: info@loolka.com

These GENERAL TERMS AND CONDITIONS govern the relationship between LOOLKA providing products and services through the LOOLKA.com platform (hereinafter referred to as LOOLKA), by phone or in its physical stores on the one hand, and on the other hand, Customers wishing to benefit from concluding a purchase and sale contract, wishing to use the services provided by LOOLKA or post-warranty service. 

The following Terms and Conditions (Terms) apply to all purchase orders in our online shop available at www.loolka.com, operated by LOOLKA EOOD, based in the city of: Kystendil, BULGARIA, street: Morits Levi nr. 1
Our business activity is registered in the Central Register and Information on Economic Activity

SELLER DATA 

LOOLKA. administers the LOOLKA e-store, under the form of the website LOOLKA.com, will be referred to as LOOLKA for brevity hereinafter. 

LOOLKA EOOD is a company registered under the Commercial Code of the Republic of Bulgaria based in the city of: Kystendil, BULGARIA, street: Moric Levi nr. 1
General Terms and Conditions 

1. Any use of LOOLKA means that you are: 

(a) have carefully read the general terms and conditions of use and 

(b) you have agreed to abide by them unconditionally. 

2. LOOLKA makes serious efforts to maintain the accuracy of the information presented on the website LOOLKA.com. However, given the possible technical errors or omissions in this information, LOOLKA specifies that the images of the products are illustrative and indicative in nature, respectively, the delivered products may differ from the images. 

3. Due to limited space and the consistent structure of the information, product descriptions may sometimes be incomplete. However, LOOLKA strives to provide the most relevant and important information. 

4. All goods, including those on promotion/discount, are sold and delivered while supplies last, even if this is not explicitly stated on the Platform or on our mobile version. 

5. The LOOLKA.com website may contain links to other websites. LOOLKA is not responsible for the privacy policies of websites it does not administer, as well as for other information contained therein. 

LOOLKA reserves the right to update and amend the General Terms and Conditions of the LOOLKA.com website (hereinafter referred to as the Document) periodically to reflect any changes in the way the website operates and the conditions or any changes in legal requirements. The Document may be opposed to the Clients/Users/Buyers from the moment it is published on the Platform without prejudice to the right of the Clients/Users/Buyers to withdraw from the contract in accordance with the applicable legal provisions. In the event of such a change, LOOLKA will notify its clients in writing via e-mail. 

Only Consumers within the meaning of the Consumer Protection Act shall enjoy the rights provided therein. For LOOLKA Customers who are not Consumers within the meaning of the Consumer Protection Act, the rules of these General Terms and Conditions regarding the right to withdraw from the contract and replacement, complaints and guarantees shall not apply. The general legislation of the Republic of Bulgaria shall apply to these Customers, including but not limited to the Obligations and Contracts Act and the Commercial Act. 

Please read the published General Terms and Conditions in full before using the information and commercial services offered by the website https:// LOOLKA.com/ (hereinafter referred to as the Services). By viewing https:// LOOLKA.com /, each Client automatically agrees to comply with the terms and conditions described below. 

This document contains information about the activities of LOOLKA.com and the general terms and conditions for using the services provided by LOOLKA, governing the relationship between us and each of our Clients. 

Confirmation of the General Terms and Conditions is a necessary and mandatory condition for the conclusion of the contract between the Client and LOOLKA.com. 

SERVICES PROVIDED 

Art. 1. LOOLKA.com is an electronic store, available on the website https:// LOOLKA.com /, through which Customers have the opportunity to conclude purchase and sale contracts for the goods offered by LOOLKA EOOD. 

Art. 2. The services provided by LOOLKA.com to the Client constitute information society services within the meaning of the Electronic Commerce Act. 

IDENTIFICATION AND REGISTRATION OF PERSONAL DATA 

Art. 3. (1) LOOLKA identifies the Clients on the site by storing log files on the server at https:// LOOLKA.com / and the Client’s IP address. 

(2) LOOLKA has the right to collect and use information about the Clients after their registration. The information through which the person can be identified may include name, surname, date of birth, gender, address, telephone, e-mail, as well as any other information that the person voluntarily provides during registration. The information also includes any other information that the Client enters, uses or provides when using the Services provided by LOOLKA. 

(3) Users can also identify themselves through their Facebook and Google accounts. 

Art. 4. (1) LOOLKA shall exercise due care and be responsible for protecting the information about the Client that has become known to him/her in connection with the registration – subject to these General Terms and Conditions, except in cases of force majeure, accidental event or malicious actions of third parties. 

(2). In the registration form filled in by the Client upon registration, LOOLKA indicates the mandatory or voluntary nature of providing the data and the consequences of refusing to provide them. By expressing agreement with these General Terms and Conditions, the Client agrees to have his information processed in the manner provided for therein. 

(3) The restrictions under paragraph 1 shall not apply in the event that LOOLKA is obliged to provide the personal information of the Client to the relevant competent state authorities in accordance with the applicable legislation. 

Art. 5. (1) LOOLKA collects and uses the information under Art. 4 for the purposes provided for in these General Terms and Conditions, as well as for offering new goods and/or services to the Client (free or paid). The described purposes for which the information is used are not exhaustive and do not create obligations for LOOLKA. 

(2) By accepting these General Terms and Conditions, the Client agrees to the processing of his personal data for the purposes of this contract and direct marketing. 

Art. 6. (1) The Client may register by filling out the relevant electronic registration form, available in real time (on-line) on the Internet on the LOOLKA.com website, expressing agreement with these General Terms and Conditions and declaring that he/she is legally competent. 

(2) By pressing the virtual button “Registration”, which has the force of written confirmation of the General Terms and Conditions, the Client makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, by which he declares that he is familiar with these General Terms and Conditions, accepts them and undertakes to comply with them. By recording it on a relevant medium in the LOOLKA, through a generally accepted standard for conversion in a technical manner, making its reproduction possible, the electronic statement acquires the quality of an electronic document within the meaning of the cited law. LOOLKA may store in log files on its server the Client’s IP address, as well as any other information necessary for his identification and reproduction of his electronic statement of acceptance of the General Terms and Conditions in the event of a legal dispute. The text of these General Terms and Conditions is available on the Internet on the LOOLKA website in a manner that allows its storage and reproduction. 

(3) When filling out the registration application, the Client is obliged to provide complete and correct data regarding the identity (for individuals), legal status (for legal entities) and other data required by the electronic form of LOOLKA, as well as to update them within 7 (seven) days of their change. The Client declares that he agrees to provide the personal data so required, thereby guaranteeing that the data he provides during the registration process are true, complete and accurate and will update them in a timely manner if the latter changes. In case of providing incorrect data, LOOLKA has the right to terminate or suspend immediately and without notice the provision of services, as well as the maintenance of the Client’s registration. 

Art. 7. (1) Upon registration, the Client receives a unique Client name and password for access to the services available through the LOOLKA e-store. 

(2) The Client name with which the Client registers does not give him any other rights, except the right to use the specific Client name within the LOOLKA e-shop. 

(3) The registrant in his capacity as a representative of a legal entity is obliged to enter his full name and address, or the name of the legal entity he represents. By accepting the General Terms and Conditions, he guarantees and confirms that he has contractual relations with the Client company he has registered. When entering incorrect or misleading information, the registrant is deprived of the right to access the services of the LOOLKA e-shop. 

(4) The Client is obliged to take all reasonable care and take the necessary measures to protect his password, as well as not to share his password with third parties and to immediately notify LOOLKA in the event of unauthorized access, as well as in the event of probability and suspicion of such. He bears the responsibility and risk for the protection of his password, as well as for all actions performed by him or a third party using his password. 

Art. 8. (1) The Client has the right to access online the services provided through the LOOLKA website, subject to the terms and conditions and access requirements set by LOOLKA. In order to use the services, the Client must enter his/her Client name and password. 

(2) The client has the right to access and correct online his/her personal data provided during registration. 

ORDER 

Art. 9. (1) Customers use the interface of the LOOLKA e-shop to conclude purchase and sale contracts for the goods offered by LOOLKA. 

(2) The contract for the purchase and sale of goods is considered concluded from the moment of confirmation of the order by a LOOLKA employee. 

(3) In the event of a product being out of stock, LOOLKA reserves the right to refuse the order, while at the same time notifying the Customer thereof by e-mail or telephone.  

Art. 10. (1) In order to place an order, the Client must register or identify himself in accordance with the terms and conditions described in these General Terms and Conditions, as well as log in to the system by identifying himself with a Client name and password. 

(2) After selecting one or more goods offered on the LOOLKA e-shop, the Customer must add them to his list of goods for purchase. 

(3) The Customer is required to provide delivery details and choose a method and payment method, then confirm the order through the e-shop interface. 

(4) Upon placing an order, the Customer will receive confirmation by email that their order has been accepted. A LOOLKA employee will contact the Customer for additional confirmation and verification of the data filled in by them in the order within 48 hours. 

(5) By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

(6) The language(s) available for concluding the contract: German, English, French, Dutch, Macedonian, Bulgarian.

The text of the contract will not be saved by us.

PRICES 

Art. 11. (1) The prices of the products offered in the e-shop are those indicated on the LOOLKA.com platform at the time of placing an order, except in cases of obvious error. 

(2) The prices of the products include VAT, in cases where its charging is provided for. 

Art. 12. LOOLKA reserves the right to change the prices of the products offered in the e-shop at any time and without prior notice, and such changes will not affect orders already placed. 

Art. 13. (1) LOOLKA may provide discounts for the products offered in the e-shop, in accordance with Bulgarian legislation and rules determined by LOOLKA. The rules applicable to such discounts are available at the place where the discount is displayed. Individual discounts may be provided in various forms (e.g. promotions, loyalty discounts, provided individually, randomly or as a result of participation in a competition or consumer survey). 

(2) Different types of discounts cannot be combined when ordering and purchasing the same product, except in cases where this is explicitly mentioned in the description of the promotion. 

PAYMENT 

Art. 14. (1) The customer may pay for the ordered goods using one of the options listed in the online store at his/her choice. On https:// LOOLKA.com/, payment is possible via bank transfer, credit or debit card. 

(2) If the Customer chooses the option of delivery by courier and payment by cash on delivery, he must pay the price of the ordered items together with the courier delivery price upon receipt of the goods. 

(3) If the Customer chooses the option of delivery by courier and payment by bank transfer, by credit or debit card or by installments, he does not have to pay anything to the courier upon delivery. 

(4) Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card.

(5) PayPal
During the ordering process you will be forwarded to PayPal’s website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

(6) Amazon Pay
During the ordering process you will be forwarded to the online provider Amazon’s website before completing the ordering process in our online shop. In order to process the ordering process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access data. There, you may confirm the delivery address and payment method stored with Amazon and confirm the use of your data by Amazon and the payment instructions to us. After this, you will be returned to our online shop, where you may complete the ordering process. Directly after the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive additional information during the ordering process.

(7) The goods shall remain our property until full payment is made.

Art. 15. If the Client chooses a payment method involving a third party payment service provider (myPOS, Paysera, etc.), the Client may be bound by the terms and conditions and/or fees of such third party. 

Art. 16. LOOLKA is not liable if a payment method involving a third party payment service provider is unavailable or otherwise malfunctions for reasons beyond the control of LOOLKA. 

Art. 17. When the Customer returns a product with the right to a refund of the paid amount for any reason, the price subject to refund is reduced by the value of the received discount applied to the product, and only the amount actually paid is subject to refund. More information about the return methods can be found at https:// https://loolka.com/returns-and-refunds-policy/

DELIVERY 

Art. 18. (1) The delivery of the ordered goods is carried out by courier to an office or delivery address specified by the Client on the territory of the EU. The delivery is at the expense of the Client, unless otherwise expressly stated on https:// LOOLKA.com/. 

(2) Before sending the ordered goods, LOOLKA has the right to contact the Customer at the telephone number provided by him in order to clarify details of the order and/or delivery. 

(3) LOOLKA is not responsible for failure to fulfill an order in cases where the Client has provided false, incomplete and/or inaccurate personal data, including when he has provided an incomplete, inaccurate or fictitious address or telephone number. 

(4) In cases where advance payment has been agreed, the order is shipped within 3-5 business days after receipt of payment. If the Customer wants his order to arrive before/on a certain date, he sends an inquiry as to whether this is possible. 

Art. 19. (1) Delivery shall be made within the time limits described under each delivery option in the ordering interface module. 

(2) LOOLKA uses the services of courier companies Speedy, Sameday and NetCourier for deliveries to an address and Speedy to an office of the courier company. This is common practice and LOOLKA is not bound by it. 

(3) The order is usually delivered within 5 working days, but no later than 30 days. Deliveries are not made on weekends, public holidays and official non-working days. If the product cannot be delivered or there is an imminent delay in delivery, LOOLKA is obliged to inform the Customer about this by e-mail or telephone.  

(4) Orders placed on Saturday and Sunday are confirmed and fulfilled on weekdays! 

(5) Delivery costs may apply to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers.

(6) For shipments with non-standard sizes and parameters, a LOOLKA employee will contact you to inform you whether it can be delivered to you free of charge or the recipient must pay a certain amount in case they confirm delivery. 

(7) For cases not regulated by these general terms and conditions, the terms and conditions provided by the courier, as well as the relevant applicable Bulgarian legislation, shall apply. The courier is responsible for the timely and accurate delivery of the goods. 

Art. 21. LOOLKA reserves the right to change the available delivery and payment methods and/or the terms and conditions thereof at any time by publishing the available delivery and payment methods on the e-store without further notice. 

CANCELLATION OF THE CONTRACT WITHIN 14 DAYS 

Art. 22. (1) The Consumer has the right to withdraw from the contract without giving any reason, without owing compensation or penalty within 14 days from the date of acceptance of the goods by the Consumer or a third party. 

(2) In order to exercise his right under this clause, the User must unequivocally notify LOOLKA of his decision to withdraw from the contract in any of the following ways – by e-mail, by telephone or on site at the LOOLKA stores, by individualizing the goods he wishes to return, by providing all data about the order and delivery, including, but not limited to: content and value of the order, data of the person who placed the order, data of the person who accepted the delivery, and date of delivery. 

(3) A form for exercising the right of withdrawal from the contract can be found here 

(4) The Consumer is obliged to return the goods at his own expense, necessarily together with the receipt and the invoice, by handing them over to LOOLKA address or to a person authorized by the latter, within 14 days from the date on which the Consumer exercised his right to withdraw from the contract. 

(5) When returning the goods, they must be in their original packaging, without signs of use or damaged commercial condition. Commercial condition means a condition that allows the subsequent sale of the goods as new. In the event of damaged commercial condition of the goods, LOOLKA has the right, at its discretion, to refuse the return/withdrawal from the contract. 

(6) LOOLKA has the right to postpone the refund of payments until the goods are received back or until proof is provided that the goods have been sent back, depending on which of the two events occurs earlier. 

(7) In the event that the User fails to fulfill his obligation under paragraph 5 without notifying LOOLKA of the delay and without providing a valid reason for the same, he shall be deemed to have withdrawn his statement to exercise withdrawal from the contract. 

(8) When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above.

Art. 23. (1) The consumer shall not have the right to withdraw from the contract if the subject of the contract is products made according to individual specifications or clearly personalized. 

Art. 24. Loolka shall refund/return to the User the value of the products paid for under the cancelled contract by bank transfer within 14 days after receipt of the returned goods. For this purpose, the User is obliged to provide a bank account (IBAN) to which the amount will be refunded. 

In case of cancellation of an order or return of a product/service paid for with a bank card, the refund of the paid amount will be made only through a credit operation on the same card used for the initial transaction. This is in accordance with the rules and requirements for card payments.

When filling out the return form, you must select a refund option. In case of online payment, refunds via another method (e.g. cash or to a different bank account) are not allowed.

WARRANTIES AND COMPLAINTS 

Art. 25. (1) The consumer has the right to a complaint within the warranty period (legal or commercial) for any non-conformity of the goods with the agreed/ordered goods, when after delivery, non-conformities with the sales contract are discovered. 

(2) The consumer has no right to claim for defects caused by improper use of the product, excessive load or use contrary to the prescriptions in the instructions for use, the warranty and the technical characteristics of the product. 

(3) LOOLKA reserves the right to refuse a claim in cases where the User has caused the damage to the goods. 

Art. 26. (1) The consumer has the right to file a complaint regarding the goods within the legal warranty period, regardless of whether the manufacturer or the trader has provided a commercial warranty for the goods or service. The consumer has the right to do so in one of the following ways: 

1. Replacing a product with a new one  

2. Refund of the amount paid 

(2) When the satisfaction of the complaint is carried out by replacing the goods with another one corresponding to the agreed upon at the request of the Customer, LOOLKA will maintain the original warranty conditions. 

(3) The complaint is submitted in one of the following ways: orally on the telephone number specified by LOOLKA, in writing on the e-mail address specified or on site in one of the company’s stores. LOOLKA provides its e-store with access to a form for exercising the right to withdraw from the contract or to file a complaint. 

(4). When submitting a complaint, the user indicates the subject of the complaint, his preferred method of satisfying the complaint, respectively the amount of the claimed amount, address, telephone number and contact email. 

(5) When submitting a complaint, the consumer must also attach the documents on which the claim is based, namely: 

1. receipt and invoice; 

2. protocols, acts or other documents establishing the non-conformity of the goods or service with the agreement; 

3. other documents establishing the claim by reason and amount. 

4. warranty card, if applicable. 

Art. 27. (1) The legal warranty in the event of a complaint about a consumer good may be claimed within two years of receipt of the good, but no later than two months from the discovery of the non-conformity with the agreement. The commercial warranty in the event of a complaint about a consumer good depends on the agreed term between the Seller and the Consumer. After the expiry of the legal and commercial warranties, LOOLKA does not provide any after-warranty service. 

(2). The period shall cease to run during the time necessary to reach an agreement between the Seller and the Consumer to resolve the dispute. 

(3) LOOLKA maintains a register of submitted complaints. 

Art. 28. (1) In the event of a justified claim for repair, LOOLKA shall bring the goods into compliance with the sales contract within a reasonable period of time, but no later than 45 days from the receipt of the product by LOOLKA. 

(2) If the goods are not repaired or are not subject to repair, after the expiry of the period under the previous paragraph, the Consumer has the right to receive a replacement of the goods or to have the amount paid refunded in accordance with Article 114 of the Consumer Protection Act. 

(3) The Consumer shall not be liable for any costs of shipping the consumer goods or for materials and labor related to their repair, and shall not suffer any significant inconvenience. 

Art. 29. (1) In case of non-compliance of the consumer goods with the sales contract and when the Consumer is not satisfied with the resolution of the complaint, he has the right to choose between one of the following options: 

Replacing an item with a new one  

Refund of the amount paid 

(2) The Consumer cannot claim a refund of the amount paid or a reduction in the price of the goods when the Trader agrees to replace the consumer goods with a new one or to repair the goods within 45 days of the Consumer submitting the complaint. 

(3) The trader is obliged to satisfy a request for termination of the contract and to refund the amount paid by the consumer when, after having satisfied two consumer complaints by repairing the same goods, within the warranty period, there is a further occurrence of non-compliance of the goods with the sales contract. 

(4) The consumer may not claim termination of the contract if the non-conformity of the consumer goods with the contract is insignificant. 

UNILATERAL TERMINATION 

Art. 30. LOOLKA has the right, at its discretion, without prior notice, to unilaterally terminate the contract in case it establishes that the services provided are used in violation of these general terms and conditions, the legislation of the Republic of Bulgaria and generally accepted moral standards. 

INTELLECTUAL PROPERTY 

Art. 31. (1) The intellectual property rights on all materials and resources published in the LOOLKA e-shop (including the available databases) are subject to protection under the Copyright and Related Rights Act, belong to LOOLKA or to the respective designated person who has transferred the right of use to LOOLKA, and may not be used in violation of the applicable legislation. 

(2) In case of copying or reproduction of information beyond what is permissible, as well as in case of any other violation of intellectual property rights on LOOLKA resources, LOOLKA has the right to claim compensation for the direct and indirect damages suffered in full. 

(3) Except in cases where it is expressly agreed, the Client may not reproduce, modify, delete, publish, distribute and otherwise disclose the information resources published on the LOOLKA.com website. 

Art. 32. (1) LOOLKA undertakes to exercise due care to ensure that the Client has normal access to the services provided. 

(2) LOOLKA has the right to deactivate or delete the Client’s username and password for access to the Client’s Client profile, in case the latter violates LOOLKA ‘s intellectual property rights on the elements – objects of intellectual property – contained in its e-store. 

(3) LOOLKA reserves the right to terminate access to the provided services after giving notice in the Client’s Client Profile. LOOLKA has the right, but not the obligation, at its discretion to delete information resources and materials published in its online store. 

TERMINATION AND TERMINATION OF THE CONTRACT 

Art. 33. (1) Except in the cases provided for in these General Terms and Conditions, the contract between the parties shall also be terminated upon cessation of the activities of LOOLKA or termination of the maintenance of its electronic store. 

(2). Upon termination of the contract, LOOLKA deactivates the Client’s Client Account and deletes his password for accessing it. 

Art. 34. Outside the cases specified above, either party may terminate this contract by giving one week’s notice to the other party in the event of non-fulfillment of the obligations under the contract. 

Art. 35. The written form of the contract is deemed to be complied with by sending an e-mail message, pressing an electronic button on a page with content that is filled in or selected by the Customer or marking a field (check box) in the e-shop, etc. similar, as long as the statement is technically recorded in a way that allows it to be reproduced. 

Bulletin: 

Subscription to the LOOLKA newsletter, except through the e-shop or other subscription forms provided by LOOLKA. By logging into his/her account, the User will see a pop-up menu asking him/her whether he/she agrees to his/her personal data being processed by LOOLKA. If he/she agrees, the User agrees to the general terms and conditions of LOOLKA and gives his/her consent, if his/her e-mail has been previously permitted for advertising purposes, to be used again for such purposes. 

REGULATORY AUTHORITIES 

Art. 36. The authorities regulating the activities of LOOLKA are the Consumer Protection Commission /CPC/ and the Personal Data Protection Commission (CPDP), with the following coordinates: 

For the CPC: 

– Website: https://kzp.bg/kontakti 

– tel: 0700 111 22 

– email: info@kzp.bg 

– address: Sofia, Slaveykov Square, No. 4A, floors 3, 4 and 6 

For CPDP: 

– Website: https://www.cpdp.bg/ 

– tel: 02/91-53-518 

– email: kzld@cpdp.bg 

Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd. 

DISPUTES 

Art. 37. Consumers may use the European Online Dispute Resolution (ODR) platform, available at / http://ec.europa.eu/odr / – a single access portal that allows consumers and traders in the EU to settle disputes that arise between them. 

RESCUE CLAUSE 

Art. 38. The Parties declare that, in the event that any of the clauses under these General Terms and Conditions prove to be invalid, this shall not result in the invalidity of the entire contract or its other parts. The invalid clause shall be replaced by the mandatory provisions of the law or established practice. 

AMENDMENT OF THE GENERAL TERMS AND CONDITIONS 

Art. 39. (1) LOOLKA undertakes to notify the Clients of any changes to these general terms and conditions within 7 days of the occurrence of such circumstances at the e-mail address specified by the Client or via a pop-up window in the LOOLKA e-shop. 

(2) When the Client does not agree with the amendments to the General Terms and Conditions, he has the right to withdraw from the contract without giving any reason and without being liable for compensation or penalty. In order to exercise this right, the Client must notify LOOLKA within one month of receiving the notification under the previous paragraph. 

(3) In case the Client does not exercise his right to withdraw from the contract in accordance with the procedure stipulated in these General Terms and Conditions, the amendment shall be deemed to have been accepted by the Client without objection.